For any need (help in the procedures on the site, information on our products, state of the delivery, etc.), you can contact our company by phone, fax, email or post.
If you are a registered user, when you contact us, don’t forget to indicate your name, your surname and the email address used to access your account, you will permit us find your information faster and be quicker in giving you answers.
You contact us concerning an order, please, tell us the order number too.
Following, you will find all information on how to contact us.


You can contact our customer service by telephone at the number +39.0375.770770.
Our office is open from Monday to Friday, from 8:30 to 12:30 and from 13:30 to 17:30 italian time (CET, Central European Time, Rome) and our operators can answer in Italian, English and French.


You can contact our customer service by fax at the number +39.0375.4645147.
Our fax answers 24 hours a day and you can write us in Italian, English, French, Spanish and Greek.


You can send any kind of request or return goods at the following address.
Communications can be sent in Italian, French, English, Spanish and Greek.

Via Mantova 2H
25017 Lonato del Garda (BS)


You can contact us in any moment by email at the address
Messages can be sent in Italian, English, French, Spanish and Greek.
You can contact us through the following form.

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